Every fleet operator knows that accidents happen — but what separates efficient operations from costly disruptions is how quickly and effectively a claim is handled. A well-defined, transparent claims process isn’t just a back-office task; it’s a business-critical function that impacts your downtime, customer service, and cash flow.
At Insuret, we believe that claims handling should be a competitive advantage. That’s why we support fleet and mobility businesses with insurance solutions that streamline claims from start to finish.
Step 1: Immediate Incident Reporting
Every moment counts after an accident. Operators should empower drivers or site managers to capture details at the scene — photos, third-party info, GPS data — using mobile-friendly tools or telematics integrations.
Step 2: Claim Lodgement
Digital platforms should enable instant claim lodgement. Manual forms delay everything. Our system lets you upload evidence, select repairers, and track status without endless phone calls.
Step 3: Assessment & Repair Management
We prioritise fast assessments using trusted repair networks. Our clients get access to pre-approved suppliers with transparent SLAs, ensuring repairs are done right and fast.
Step 4: Communication & Resolution
Delays often happen due to unclear communication. Insuret provides regular updates, direct contact with adjusters, and a dedicated portal for live tracking. The result? Less confusion, faster turnaround, and better outcomes.
When every hour off-road matters, your claims partner should be a difference-maker, not a bottleneck. Let Insuret show you how claims can be your strength.
